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Make Time for the West Coast

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Greymouth isite Visitor Information Centre, West Coast, New Zealand

The team at Greymouth isite can help with all your visitor information like accommodation and travel advice. We offer a FREE booking service, maps and up to date tourist information for the West Coast of the South Island, New Zealand.

Travel to New Zealand’s West Coast on one of the world’s leading scenic train journeys, the TranzAlpine Train and enter a world surrounded in bush clad mountains, raging rivers, pristine lakes and ice feed glaciers.

To book your West Coast travel, accommodation or activities:

• Call into our Greymouth office, located in the Historic Greymouth Railway Station at 164 MacKay Street
• Phone us for a quote +64 3 768 7080 or 0800 473 966 (within NZ only)
• Or send us a request through our website and we will get back to you within 24 hours with a quote. Remember our service is TOTALLY FREE!

Opening Hours – Monday to Friday 10.00AM-4.00PM
Saturday to Sunday and Public Holidays 10.00AM – 4.00PM, CLOSED Christmas Day

West Coast Travel - Best of the West!

Book online with a number of West Coast activities, attractions, tours and accommodation online via our booking system

Explore West Coast Transfers

Alpine to Coast Heritage Escape

Beachfront Hotel

Copthorne Hotel Greymouth

Intercity Coaches

Interislander Ferry Picton & Wellington

Explore South Westland Tour

Christchurch

TranzAlpine Train

Punakaiki Blow Holes & Pancake Rocks Tour

Pounamu Pathway

Hotel Lake Brunner

Buller

Explore Northern West Coast Tour

Explore Hokitika Gorge & Tree Top Walk Way

isite West Coast - West Coast Travel

We can book accommodation, activities and travel throughout New Zealand, both the South Island and the North Island. Greymouth i-SITE is based on the West Coast of the South Island. The West Coast region is over 600km long from Karamea in the north to the gates of Haast in the south. The region consists of three districts: Buller covering the towns of Karamea, Reefton, Westport and Punakaiki. The Grey District, the central hub of the Coast with the main town of Greymouth, Lake Brunner and the upper Grey Valley. Westland, the largest district stretching from Kumara through Hokitika, Ross, Franz Josef Glacier and Fox Glacier to Haast. As an i-SITE we are nationally recognized as one of New Zealand’s leading booking agents and can book accommodation, activities and travel throughout the West Coast region and all of New Zealand.

ACTIVITIES

ACCOMMODATION

TRANSPORT

RETAIL & SERVICES

PACKAGES

Why Book With Us?

Offering FREE visitor information & reservation services.
Our friendly and helpful team are genuine ‘Coasters’ with local ‘insider knowledge’.
We can take care of ALL your West Coast activities, tours, accommodation & transport requirements.
The leading Information Centre on the West Coast operating for over 30 years
Authorised Great Journeys of New Zealand booking agents selling tickets for the TranzAlpine, Coastal Pacific and Northern Explorer.
Booking agents for East West Coaches, Intercity Coaches, TranzAlpine Train, InterIslander and Bluebridge Ferry.
Centrally located in the historic Greymouth Railway Station, home of the famous TranzAlpine Train and all leading car rental companies.
Also the local DOC agent and can help with information on walks, overnight tramps and bookings huts throughout the South Island. We offer up to date information on local walks.
Helping you with travel planning and bookings throughout New Zealand

We are here to help

We can also assist you with baggage storage, freight service, internet access, refreshments and we stock a great range of West Coast and New Zealand souvenirs and gifts in our Station Gift Shop. If you are looking for that local souvenir, a gift to take home to a loved one or a special piece of Pounamu our Station Gift Shop is a great place to browse, even while you wait for your bookings to be completed.

If you are struggling to figure out your next step for your holiday here on the West Coast or you need to make that special booking for your adventure let us help you. With no booking fees, expert knowledge and friendly staff who will go out of their way to make the process easy. We are the key to your successful holiday.

      GOOD  
   Based on 92 reviews 
    
 
 
 
   
 
 
       Posted on Tripadvisor  
   
   Catherine P 
 23/10/2024
 
 
 Verified Going The Extra Mile A big shout out to Helen for her wonderful assistance in helping us source a wheelchair for one of our family members who would not have been able to participate and enjoy Greymouth on our recent visit without it. Her friendly and helpful manner was very much appreciated. Catherine
  
 
      Posted on Tripadvisor  
   
   Mammakazza 
 05/01/2023
 
 
 Verified IDEAL Laurette, at the Info counter at the Greymouth Railway Station, was super helpful and friendly. Great service with a smile
  
 
      Posted on Tripadvisor  
   
   peterrM6374WL 
 15/12/2022
 
 
 Verified Greymouths eventfinda! They booked a very nice motel nearby ,provided an emergency beacon for the Paparoa track and helped with transfers to and from the track and into Christchurch.
  
 
      Posted on Tripadvisor  
   
   Pat67920 
 14/12/2022
 
 
 Verified Really helpful people Go and ask them for help with anything and they will sort you out. Lovely people who seem to genuinely be there to help you.
  
 
      Posted on Tripadvisor  
   
   cfma2000 
 24/06/2021
 
 
 Verified A Weeks Holiday on the West Coast Booked for Us Staff at Greymouth I Site booked our week-long trip down the West Coast to Queenstown for us. We were provided with comfortable well-equipped places to stay and an amazing tour in Okarito wetlands. Staff went out of their way to make sure bookings met our needs. Including when we added another person midway through the booking! Very impressed and would do this again instead of trying to do it all ourselves. The added advantage was that everything was paid for ahead of time so we did not have to worry about payment along the way.
  
 
      Posted on Tripadvisor  
   
   Julie 
 03/10/2020
 
 
 Verified Great Tour We spent a wonderful day with Bob who showed us some great spots on the west coast, including the Tree Top walk, Hokitika Gorge, Punakaiki rocks, Truman Track and beach. He kept us informed and entertained with a commentary based on his life time on the coast. Thanks for a great day Bob.
  
 
      Posted on Tripadvisor  
   
   fieryred33 
 20/09/2020
 
 
 Verified Great working with I-site! Kelly is wonderful! After purchasing a Grab One deal I worked with Kelly to.book our trip to Lake Brunner . All was well until the train got cancelled due to Covid and the fun began! Kelly was very accommodating and ensured that we had shuttles to get us to and from the lake, along with sorting out the tours for us, one of which we had to cancel due to returning earlier that expected. She arranged a credit at the hotel for us to spend on dinner which was great. We can't thank you enough for making our 37th wedding anniversary special.
  
 
      Posted on Tripadvisor  
   
   LeonKiwi 
 14/07/2020
 
 
 Verified Great staff! The staff here were so friendly and helpful you couldn't ask for more. Has everything you need for a great start to your West Coast adventure!
  
 
      Posted on Tripadvisor  
   
   Bob H 
 10/03/2020
 
 
 Verified Greymouth i-SITE Visitor Information Centre, greymouth My wife and I were on our way to Franz Joseph and stopped here. As usual this location offered all the information you may need about the surrounding area. great information available.

      EXCELLENT  
   Based on 99 reviews 
    
 
 
 
   
 
 
       Posted on Google  
   
   Duncan Mountfort 
 26/04/2026
 
 
 Trustindex verifies that the original source of the review is Google. Thomas is a very nice person, 5 stars:)
  
 
      Posted on Google  
   
   Jack Xu 
 02/04/2026
 
 
 Trustindex verifies that the original source of the review is Google. The location is easy to find, right at the end of the street. You need to get your ticket in advance. You can buy some souvenirs at the service center. The train windows are very large, allowing you to easily enjoy the scenery outside. You can see mountains, lakes, canyons, forests, and snow-capped mountains all at once. It's a very wonderful and thought-provoking trip.
  
 
      Posted on Google  
   
   Tessa van Wijlen 
 14/02/2026
 
 
 Trustindex verifies that the original source of the review is Google. We booked our bike trip with iSite. Great help from the super friendly staff. They booked everything for us like bikehire, bus/train, hotels/motels and transfers. Gave us all the information we needed.
  
 
      Posted on Google  
   
   Sally Worrall 
 08/02/2026
 
 
 Trustindex verifies that the original source of the review is Google. We cannot thank the lady who helped us out with a taxi to our accommodation. The driver was taking a while to pick us up and she had finished work but waited with us until he arrived. She even said if the taxi didn’t turn up she would drive us herself! Above and beyond service. Thank you
  
 
      Posted on Google  
   
   Dalit Raviv 
 12/01/2026
 
 
 Trustindex verifies that the original source of the review is Google. הצוות נותנים המלצות ומאוד מסייעים (למשל, ביצירת קשר עם חב' השכרה).
  
 
      Posted on Google  
   
   Wendy W 
 14/12/2025
 
 
 Trustindex verifies that the original source of the review is Google. Friendly staff and there is The best collection of souvenirs!
  
 
      Posted on Google  
   
   Tony Kan 
 27/10/2025
 
 
 Trustindex verifies that the original source of the review is Google. Highly recommend this place. I would especially thank Helen for saving our west coast trip. We’ve ran into some issues with a rental company and don’t have a car to franz Josef. We were stressed at that time, as we don’t have any other way to get to franz Josef. It’s already late and the visitor center is closing, but Helen kindly offered us a taxi service to franz Josef. She was really professional and kind. Highly recommend this place if you want to book a trip.
  
 
      Posted on Google  
   
   Laurene Holley 
 03/09/2025
 
 
 Trustindex verifies that the original source of the review is Google. Shout out to Helen for the amazing itinerary organised for our group. Had the best two nights travelling on the TranzAlpine train, being picked up by Helen both days and exploring the area with a local. Great stay at Hotel Lake Brunner for two nights. Lunch at Monteiths,  explored the Brunner mine, were spellbound at the Punikaiki Rocks, stunning afternoon tea by the Wild West coast beach, hot tubs by Lake Brunner. And then there was the star of the show - our guide Helen. Nothing was too much for Helen. She was relaxed and fun, and knew her stuff. Thank you for making a bucket list experience for one of our crew so special.
  
 
      Posted on Google  
   
   Math B. 
 18/07/2025
 
 
 Trustindex verifies that the original source of the review is Google. Belle gare d’époque bien restaurée.

HOME ABOUT REVIEWS 0800 473 966 BOOK NOW

Book Now - Greymouth isite Visitor Information Centre, West Coast, New Zealand

Make Time for the West Coast

Make Time for the West Coast

What are you looking for?

Greymouth isite Visitor Information Centre, West Coast, New Zealand

To book your West Coast travel, accommodation or activities:

West Coast Travel - Best of the West!

Explore West Coast Transfers

Alpine to Coast Heritage Escape

Beachfront Hotel

Copthorne Hotel Greymouth

Intercity Coaches

Interislander Ferry Picton & Wellington

Explore South Westland Tour

TranzAlpine Train

Punakaiki Blow Holes & Pancake Rocks Tour

Pounamu Pathway

Hotel Lake Brunner

Explore Northern West Coast Tour

Explore Hokitika Gorge & Tree Top Walk Way

isite West Coast - West Coast Travel

ACTIVITIES

ACCOMMODATION

TRANSPORT

RETAIL & SERVICES

PACKAGES

Why Book With Us?

We are here to help

HOME ABOUT REVIEWS 0800 473 966