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Make Time for the West Coast

Make Time for the West Coast

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Greymouth isite Visitor Information Centre, West Coast, New Zealand

The team at Greymouth isite can help with all your visitor information like accommodation and travel advice. We offer a FREE booking service, maps and up to date tourist information for the West Coast of the South Island, New Zealand.

Travel to New Zealand’s West Coast on one of the world’s leading scenic train journeys, the TranzAlpine Train and enter a world surrounded in bush clad mountains, raging rivers, pristine lakes and ice feed glaciers. 

To book your West Coast travel, accommodation or activities:

• Call into our Greymouth office, located in the Historic Greymouth Railway Station at 164 MacKay Street
• Phone us for a quote +64 3 768 7080 or 0800 473 966 (within NZ only)
• Or send us a request through our website and we will get back to you within 24 hours with a quote. Remember our service is TOTALLY FREE!

Opening Hours – Monday to Friday 9.00AM-5.00PM
Saturday to Sunday and Public Holidays 10.00AM – 4.00PM, CLOSED Christmas Day

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West Coast Travel - Best of the West!

Book online with a number of West Coast activities, attractions, tours and accommodation online via our booking system

   

   

isite West Coast - West Coast Travel

We can book accommodation, activities and travel throughout New Zealand, both the South Island and the North Island. Greymouth i-SITE is based on the West Coast of the South Island. The West Coast region is over 600km long from Karamea in the north to the gates of Haast in the south. The region consists of three districts: Buller covering the towns of Karamea, Reefton, Westport and Punakaiki. The Grey District, the central hub of the Coast with the main town of Greymouth, Lake Brunner and the upper Grey Valley. Westland, the largest district stretching from Kumara through Hokitika, Ross, Franz Josef Glacier and Fox Glacier to Haast. As an i-SITE we are nationally recognized as one of New Zealand’s leading booking agents and can book accommodation, activities and travel throughout the West Coast region and all of New Zealand.

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Why Book With Us?

  • Offering FREE visitor information & reservation services.
  • Our friendly and helpful team are genuine ‘Coasters’ with local ‘insider knowledge’.
  • We can take care of ALL your West Coast activities, tours, accommodation & transport requirements.
  • The leading Information Centre on the West Coast operating for over 30 years
  • Authorised Great Journeys of New Zealand booking agents selling tickets for the TranzAlpine, Coastal Pacific and Northern Explorer.
  • Booking agents for East West Coaches, Intercity Coaches, TranzAlpine Train, InterIslander and Bluebridge Ferry.
  • Centrally located in the historic Greymouth Railway Station, home of the famous TranzAlpine Train and all leading car rental companies.
  • Also the local DOC agent and can help with information on walks, overnight tramps and bookings huts throughout the South Island. We offer up to date information on local walks.
  • Helping you with travel planning and bookings throughout New Zealand

We are here to help

We can also assist you with baggage storage, freight service, internet access, refreshments and we stock a great range of West Coast and New Zealand souvenirs and gifts in our Station Gift Shop. If you are looking for that local souvenir, a gift to take home to a loved one or a special piece of Pounamu our Station Gift Shop is a great place to browse, even while you wait for your bookings to be completed.

If you are struggling to figure out your next step for your holiday here on the West Coast or you need to make that special booking for your adventure let us help you. With no booking fees, expert knowledge and friendly staff who will go out of their way to make the process easy. We are the key to your successful holiday.

West Coast Travel 
 
 
 
  Excellent  
    
 Based on 91 reviews 
  
 
 
 
 
 
 
  
 
 
 
 Mammakazza 
 
 
 Mammakazza 
 
05/01/2023
 
 
  
IDEAL
Laurette, at the Info counter at the Greymouth Railway Station, was super helpful and friendly. Great service with a smile
  
 
  
 
 
 
 peterrM6374WL 
 
 
 peterrM6374WL 
 
15/12/2022
 
 
  
Greymouths eventfinda!
They booked a very nice motel nearby ,provided an emergency beacon for the Paparoa track and helped with transfers to and from the track and into Christchurch.
  
 
  
 
 
 
 Pat67920 
 
 
 Pat67920 
 
14/12/2022
 
 
  
Really helpful people
Go and ask them for help with anything and they will sort you out. Lovely people who seem to genuinely be there to help you.
  
 
  
 
 
 
 cfma2000 
 
 
 cfma2000 
 
24/06/2021
 
 
  
A Weeks Holiday on the West Coast Booked for Us
Staff at Greymouth I Site booked our week-long trip down the West Coast to Queenstown for us. We were provided with comfortable well-equipped places to stay and an amazing tour in Okarito wetlands. Staff went out of their way to make sure bookings met our needs. Including when we added another person midway through the booking! Very impressed and would do this again instead of trying to do it all ourselves. The added advantage was that everything was paid for ahead of time so we did not have to worry about payment along the way.
  
 
  
 
 
 
 Julie 
 
 
 Julie 
 
03/10/2020
 
 
  
Great Tour
We spent a wonderful day with Bob who showed us some great spots on the west coast, including the Tree Top walk, Hokitika Gorge, Punakaiki rocks, Truman Track and beach. He kept us informed and entertained with a commentary based on his life time on the coast. Thanks for a great day Bob.
  
 
  
 
 
 
 fieryred33 
 
 
 fieryred33 
 
20/09/2020
 
 
  
Great working with I-site!
Kelly is wonderful! After purchasing a Grab One deal I worked with Kelly to.book our trip to Lake Brunner . All was well until the train got cancelled due to Covid and the fun began! Kelly was very accommodating and ensured that we had shuttles to get us to and from the lake, along with sorting out the tours for us, one of which we had to cancel due to returning earlier that expected. She arranged a credit at the hotel for us to spend on dinner which was great. We can't thank you enough for making our 37th wedding anniversary special.
  
 
  
 
 
 
 LeonKiwi 
 
 
 LeonKiwi 
 
14/07/2020
 
 
  
Great staff!
The staff here were so friendly and helpful you couldn't ask for more. Has everything you need for a great start to your West Coast adventure!
  
 
  
 
 
 
 Bob H 
 
 
 Bob H 
 
10/03/2020
 
 
  
Greymouth i-SITE Visitor Information Centre, greymouth
My wife and I were on our way to Franz Joseph and stopped here. As usual this location offered all the information you may need about the surrounding area. great information available.
  
 
  
 
 
 
 Wolf Gang 
 
 
 Wolf Gang 
 
27/02/2020
 
 
  
Viele Tipps
Greymouth i-Site zeichnet sich durch hohe Kompetenz, absolute Freundlichkeit und Gelassenheit und die nötige Prise Humor aus. Wir buchten unseren Trip zum Doubtful Sound, es wurde persönlich angerufen und nachgeforscht, ob die 2 letzten Plätze auch tatsächlich noch verfügbar waren. Zusätzlich gab es viele Infos für gute Campsites, Wanderungen und weitere Sehenswürdigkeiten. Einfach wunderbar.
  
 
  
 
 
 
 
  
 
 
 
 
 
  Excellent  
    
 Based on 84 reviews 
  
 
 
 
 
 
 
  
 
 
 
 Jan Barclay 
 
 
 Jan Barclay 
 
21/07/2023
 
 
  
Visiting Greymouth this week all booked by Insite so easy, told them what we wanted and they delivered. Thank You
  
 
  
 
 
 
 Valerie McNatty 
 
 
 Valerie McNatty 
 
24/03/2023
 
 
  
Friendly staff.  You can charge your ebike batteries here - $5 each.
  
 
  
 
 
 
 Kirsty Blanchard 
 
 
 Kirsty Blanchard 
 
10/12/2022
 
 
  
My husband & I were abandoned by our camper car hire company (Jucy) in Greymouth, when our car broke down while passing through the town, and the wonderful lady at your information centre helped us book a bus to Christchurch. She was extremely professional, helpful and pleasant and we would like to say a BIG ‘Thank you’ to her (I’m sorry, but because of our confusion at the time we cannot remember her name). We will never forget your kindness in our time of need.
  
 
  
 
 
 
 Jay Girl 
 
 
 Jay Girl 
 
15/11/2022
 
 
  
Absolutely fabulous service from the team here. Booked a couple of tours. Staff knowledgeable and very helpful. Thanks
  
 
  
 
 
 
 Trish Stikkelman 
 
 
 Trish Stikkelman 
 
21/10/2022
 
 
  
Very helpful an friendly
  
 
  
 
 
 
 Steve Gaul 
 
 
 Steve Gaul 
 
15/10/2022
 
 
  
Immediately after getting off the Tranz Alpine train, Kelly at the i-Site visitor desk helped us book a full day tour with Explore West Coast for the next day. We didn’t have cellular service so she called and confirmed availability and sent emails to us confirming the details.  When we were checking in for the train ride back Kelly even remembered our name from several days earlier. This was a great help and highly recommend stopping in to have a chat at the desk. Friendly, helpful and welcoming people
  
 
  
 
 
 
 SUSAN 
 
 
 SUSAN 
 
27/09/2022
 
 
  
Ā certainty for clean toilets and great local information alway appreciated.
  
 
  
 
 
 
 Greg Maunder 
 
 
 Greg Maunder 
 
11/09/2022
 
 
  
Very busy between 10am-2pm to manage check-in for 2:05 TranzAlpine train to Christchurch and the arrival and baggage collection of the TranzAlpine from Christchurch at 1:05pm.

Check-in was simply and baggage can be checked in from 10am.

A well stocked and extensive range of NZ and West Coast souvenirs at reasonable prices; eg:
2 original brand tshirts for $20 is very good value.

Conveniently, the car rental companies operate out of this location.

The staff were very helpful and efficient during this busy time.
  
 
  
 
 
 
 Elizabeth Rae 
 
 
 Elizabeth Rae 
 
22/02/2022
 
 
  
Have been in there and other times phoned for information,  each time people there really polite and helpful